📦 Shipping Policy
We’re so glad you’re here! At NoseyBones Barkery, all of our treats are made fresh in small batches and packed with care from our kitchen in Owosso, Michigan.
Here’s everything you need to know about shipping:
🐾 Processing Time
Orders typically ship within 3–5 business days of purchase. See Delivery time for more info on delivery.
Because we bake in small batches, processing may take a little longer during busy market weekends or holidays—but we’ll always do our best to keep you informed.
🚚 Shipping Methods & Rates
We currently ship within the state of Michigan only and we only use trusted carriers like USPS and UPS.
Shipping rates are calculated at checkout based on weight, destination, and delivery speed. You’ll see your options before placing your order.
📬 Delivery Time
Most packages arrive within 2–7 business days after shipping, depending on your location.
You’ll receive a tracking number by email as soon as your order is on its way.
❄️ Warm Weather Advisory
Our treats are made without preservatives and with natural ingredients, so we recommend bringing packages indoors promptly during warm weather.
At this time, treats with yogurt-based icing—such as our Boo-Berry treats—are not available for shipping due to their sensitivity to heat. These are available exclusively at in-person markets until we find a sustainable, pup-safe frosting option that holds up in transit.
Our peanut butter treats are now dehydrated for added stability and generally ship well, even in warmer months.
❗ Delayed or Missing Orders
If your package is delayed or marked “delivered” but not received, please:
Check with neighbors or your local post office.
Wait 24 hours—sometimes packages show up the next day.
Contact us at NoseyBonesShop@gmail.com and we’ll help troubleshoot.
📦 Local Pickup & Farmers Market Orders
Local pickup is available at select events or markets. If you’d like to pre-order for pickup, please email us in advance so we can have your order ready and labeled.
💬 Questions?
We're happy to help. Reach out anytime at NoseyBonesShop@gmail.com.